Terms built for a clear checkout.
These Terms & Conditions govern your use of the ShockJuice website and purchases made through it. By accessing the site, creating an account, or placing an order, you agree to these terms. If you do not agree, do not use the site or complete a purchase.
Age and eligibility
You must be at least 21 years old to access age-restricted product information or purchase products from this website. By checking the agreement box at checkout, you confirm that you are at least 21 and that the identity, billing, shipping, and contact information you provide is true and accurate. Orders that do not meet these requirements may be cancelled and refunded.
Product information and intended use
Product descriptions, images, pricing, availability, ingredients, serving information, and warnings may be updated without notice. Always review the current product label before use. Website content is provided for general educational purposes and is not medical advice. Products are not intended to diagnose, treat, cure, or prevent disease, and no statement on this site should replace advice from a qualified healthcare professional.
Orders, pricing, and payment
We may accept, limit, cancel, or refuse an order when inventory, payment verification, shipping restrictions, suspected fraud, listing errors, or other legitimate business reasons require it. If we cancel a paid order before fulfillment, the applicable payment will be returned. Prices, promotions, and availability may change, and discounts cannot be combined unless expressly stated.
Shipping
Delivery dates are estimates and are not guaranteed. Customers are responsible for providing a complete and accurate delivery address. Shipping availability may vary by location or product. Review our Shipping Information for processing, tracking, carrier, address-change, and delivery details.
Returns and refunds
Returns require prior approval and are governed by our Refund Policy. Opened, used, worn, washed, final-sale, promotional, and other ineligible items may not be returned. Shipping, insurance, processing, or return fees may apply where described in that policy.
Accounts and website use
You are responsible for maintaining the confidentiality of your login credentials and for activity under your account. You may not misuse the site, attempt unauthorized access, interfere with site operation, scrape or reproduce protected content without permission, submit fraudulent information, or use the site in violation of applicable law.
Intellectual property and user content
ShockJuice names, logos, graphics, photographs, copy, product presentation, and other site materials are owned by or licensed to ShockJuice or 36 Circles LLC and may not be reproduced or used without permission. If you submit reviews, images, or other content, you represent that you have the right to submit it and that it is truthful and lawful. Compensated endorsements must include any disclosure required by applicable law.
No warranties
The website and its content are provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee uninterrupted access, error-free content, or that every product will be available in every location.
Limitation of liability
To the fullest extent permitted by law, ShockJuice, 36 Circles LLC, and their owners, officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or products purchased through it. Nothing in these terms limits liability that cannot legally be limited.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless ShockJuice, 36 Circles LLC, and their owners, officers, employees, contractors, and affiliates from claims, losses, costs, or expenses arising from your unlawful use of the site, violation of these terms, or infringement of another party’s rights.
Fraud and chargebacks
Charges may appear on your statement as ShockJuice and/or 36 Circles LLC. Contact customer service promptly if you do not recognize a charge or need help resolving an order issue. We may provide order, delivery, communication, and acceptance records when responding to a payment dispute. Fraudulent activity may result in order cancellation, account restriction, collection activity where lawful, or referral to the appropriate authorities.
Changes, severability, and assignment
We may update these terms from time to time by publishing a revised version on this page. If any provision is found unenforceable, the remaining provisions remain in effect. We may assign or transfer our rights and obligations under these terms as part of a business transaction or operational change where permitted by law.
Governing law
These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts with jurisdiction in California, except where applicable consumer law requires otherwise.
Contact
Questions about these terms can be sent through our Contact page.